Free shipping and returns

Politique de remboursement

Return & Refund Policy – Zyqero

Customer satisfaction is important to us.

Return Eligibility

Customers may request a return within 14 days of receiving their order.

Return Requirements

To qualify for a return:

  • Items must be unused and in original condition
  • Items must be returned in their original packaging
  • Items must be in resalable condition
  • Proof of purchase may be required

Return Process

Please contact our customer support team before returning any item. Return instructions will be provided after your request is reviewed.

Refund Processing

After the returned item is received and inspected, approved refunds will be issued within 7 business days to the original payment method.

Non-Returnable Items

The following items may not be eligible for return:

  • Personalized or custom-made products
  • Clearance or final-sale items
  • Hygiene-related products

Contact Information

Store Name: Zyqero
Address: 87 Av. Victor Hugo, 75116 Paris, France
Phone: +33 145012228